Privacy Policy
Effective Date: 22- August-2025
Company Name: Monarch Alternative
At Monarch Alternative, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our website, you agree to the terms outlined below.
1. Information We Collect
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Personal information such as your name, email address, phone number, and billing details when you contact us, request a quote, or make a purchase.
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Non-personal information such as browser type, IP address, and website usage data for analytics and improvement.
2. How We Use Your Information
We use the information we collect to:
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Provide and improve our web design services.
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Process payments securely through our 3D merchant system.
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Communicate with you regarding your project, billing, or support.
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Send updates, promotional offers, or newsletters (if you choose to subscribe).
3. Data Protection
We take strict security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. All payment transactions are processed via a secure 3D merchant gateway to ensure maximum protection.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. Your details are only shared with trusted partners or service providers necessary for completing your project or processing payments.
5. Refund Policy
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Refund requests must be submitted within 2 days of purchase/payment.
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After 2 days, no refunds will be initiated, as all transactions are processed through a 3D merchant which does not allow reversal beyond this period.
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To request a refund within the allowed time, please contact us at Monarchalternativeinc@gmail.com with your transaction details.
6. Cookies
Our website may use cookies to improve user experience and analyze website performance. You can disable cookies in your browser settings if you prefer.
7. Your Rights
You have the right to access, update, or request deletion of your personal information by contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or our refund policy, please contact us:
Monarch Alternative
Email: Monarchalternativeinc@gmail.com
Phone: +416-948-6687
Website: Monarchalternativeinc.com